Safety checks

Before paying for a service

Check the dispensing pharmacy and prescriber through the relevant official registers. Match the names and registration details to the service you are using. Ask which organisation handles clinical questions if several businesses are involved.

Expect an appropriate assessment and checks on the information you provide. A low price or immediate checkout cannot establish suitability. Read the continuing costs, delivery terms and aftercare arrangements.

Before using the prescription

Check the label, product and instructions. Give the prescriber an accurate medicines list and health history, including other weight-management treatment. Discuss pregnancy, contraception, breastfeeding and planned procedures where relevant.

Read the current product leaflet and ask for a pen demonstration if needed. Know how to store the medicine and dispose of sharps. If instructions conflict, resolve them with the pharmacist before proceeding.

When symptoms need action

Severe, persistent abdominal pain needs urgent medical help; follow the medicine leaflet's instruction to stop if pancreatitis is suspected. Call 999 for breathing difficulty, tongue or throat swelling, or collapse suggesting a serious allergic reaction.

Sudden vision loss or rapidly worsening eyesight on semaglutide needs urgent eye casualty or A&E assessment. Persistent vomiting or inability to keep fluids down also needs prompt advice. Do not wait for an online provider's routine reply in an emergency.